I
What a property manager does
Premium Strata, a strata management firm, says a property manager usually works at a real estate agency and acts mainly for the owner, or landlord, of a property, along with its tenants. According to the firm, that property might be a house, or a lot or unit within a strata title. The manager's tasks include dealing with tenants, collecting rent, paying certain bills and organising repairs and maintenance.
If the property is a unit, the firm notes that repairs and maintenance that relate to the airspace inside the apartment fall to the property manager, while matters concerning common property are handled by the strata manager. When a tenant raises a strata related issue, the property manager takes it up with the strata manager. The strata manager represents only the owners of a lot, and a tenant typically does not deal with them directly.
The manager's tasks include dealing with tenants, collecting rent, paying certain bills and organising repairs and maintenance.
II
How a property manager differs from a strata manager and a building manager
Premium Strata says the jargon around these roles can be confusing. The same firm describes a licensed strata manager as a licensed professional who runs the day-to-day affairs of a scheme or building that is strata titled or community titled. Their tasks include holding meetings, collecting strata levies, organising repairs and maintenance, managing the scheme's finances and strata insurance, and handling complaints between residents.
A building manager, or caretaker, is usually stationed onsite and performs daily cleaning and maintenance, according to the firm. The onsite building manager tells the strata manager about any repairs needed and is the contact for contractors working on common property. The firm notes that its comparison uses the NSW Strata Schemes Management Act 1996 as its basis and does not take account of the later NSW Strata Schemes Management Act 2015, a law that took effect on 30 November 2016.
Questions
- What is a property manager?
- Premium Strata describes a property manager as someone who usually works at a real estate agency and acts mainly for a property's owner, or landlord, and its tenants. The role involves dealing with tenants, collecting rent, paying certain bills and arranging repairs and maintenance.
- How does a property manager work?
- The same firm explains that the property manager deals with tenants, collects rent, pays certain bills and arranges repairs and maintenance. If the property is a unit, repairs and maintenance inside the apartment fall to the property manager, while common property matters go to the strata manager.
- What is the difference between a property manager and a strata manager?
- Premium Strata says strata managers are licensed professionals who run the day-to-day affairs of a scheme or building that is strata titled or community titled, including holding meetings, collecting strata levies, organising repairs and maintenance, managing the scheme's financial affairs and strata insurance, and handling complaints between residents. The same firm describes a property manager, by contrast, as typically working for a real estate agency, primarily representing the owner, or landlord, and managing tenants and collecting rent.
- Does a tenant deal with the strata manager?
- Premium Strata says tenants typically have no direct contact with the strata manager, who represents only the owners of a lot. If a tenant raises a strata related issue, the property manager takes it up with the strata manager.